Sustainable, cruelty-free, clean beauty
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      Vanderohe delivers worldwide. Please note that we are unable to deliver to P.O. boxes or hotels.

      Deliveries may take longer than usual due to COVID-19. Thank you for your patience

       

      UNITED KINGDOM

      STANDARD DELIVERY: Complimentary on all orders over £100, £3.85 for orders under £100. Orders will be sent via Royal Mail and will be delivered in 1 - 3 working days to any UK address, including the Channel Islands and Isle of Man.

      DHL COURIER: £8.13
      Orders will be sent via DHL courier and will be delivered in 1 - 2  working days to any UK address.

      Please note, shipping costs will differ when Vanderohe and CURIO items are combined, as all CURIO items are sent via DHL courier. Any additional shipping costs will be refunded.  

       

      EUROPE

      STANDARD DELIVERY: £12.00
      Orders will be sent via Royal Mail and will be delivered in 3 - 5 working days.

      DHL COURIER: £15.00
      Orders will be sent via DHL courier and will be delivered in 2 - 3  working days to any European address.

      Please note, shipping costs will differ when Vanderohe and CURIO items are combined, as all CURIO items are sent via DHL courier. Any additional shipping costs will be refunded.


      USA, CANADA & MEXICO

      STANDARD DELIVERY: £14.00
      Orders will be sent via Royal Mail and will be delivered in 5 - 7 working days. 

      DHL COURIER (USA ONLY): £20.00 
      Orders will be sent via DHL courier and will be delivered in 2 - 4 working days to any US address.

      Please note, shipping costs will differ when Vanderohe and CURIO items are combined, as all CURIO items are sent via DHL courier. Any additional shipping costs will be refunded.

       

      REST OF WORLD

      STANDARD DELIVERY: £15.00
      Orders will be sent via Royal Mail and will be delivered in 5 - 7 working days. 

      Please note any fees charged by customs are the sole responsibility of the customer.  Shipping costs will differ when Vanderohe and CURIO items are combined, as all CURIO items are sent via DHL courier.

       

      CURIO

      UNITED KINGDOM£8.13

      All CURIO orders will be sent via DHL courier and will be delivered in 1 - 3 working days.

      REST OF THE WORLD£25.00

      All CURIO orders will be sent via DHL courier and will be delivered in 2 - 4 working days.

      Please note any fees charged by customs are the sole responsibility of the customer. 

      Shipping costs will differ when Vanderohe and CURIO items are combined, as all CURIO items are sent via DHL courier. Any additional shipping costs will be refunded.

       

      GIFT WRAPPING

      £5.00.
      Orders will be wrapped in a white debossed Vanderohe box with Vanderohe tissue paper and finished with ribbon. Our boxes can be reused and recycled. Vanderohe tissue paper is FSC Certified, made from 70% recycled materials, printed with soy ink, completely acid free and is compostable.


      RETURNS

      We hope you are happy with your order. However, if for any reason you are not, we offer a full refund, exchange or replacement if the order is returned to us within 28 working days, unopened, unused and in its original condition.

      If you purchase an item from CURIO, then you have the right to return your order within 7 days of receiving the item. To do so, please email our Customer Care team at sales@vanderohe.com within those 7 days.

      You must return the item(s) in the same condition in which you received them, with their original packaging. If the handling or viewing of the item is excessive beyond that reasonably required to ensure that the item functions as expected or you damage the item in any way then the cost will be deducted from the purchase price and we will refund the balance.

      Once we receive the item back we will assess and will notify you of whether we are accepting the product for return.

       Please note you are responsible for any delivery costs incurred in returning any orders. We reserve the right to refuse a refund if items are non-saleable.


      ERRORS

      If an error has occurred when placing your order, please email our Customer Care team at sales@vanderohe.com to amend or correct the order. If the order has already been dispatched, you will be liable for the cost of delivery and return delivery. Please view our refund policy for further details.